Privacy Policy

At JEELZO LTD (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make purchases from our website. Please read our Privacy Policy before using our website.

We are the data controller responsible for your personal data.

Information We Collect

When you visit and browse our website, we may collect and process the following data:

· During registration and/or purchase, we may collect your name, surname, email address, phone number, billing and delivery address, and order and transaction details.

· Information about your device such as IP address, browser type and version, operating system, how you use our website etc.

· Your preferences for receiving marketing communications.

How We Use Your Data

We use your personal data for the following purposes:

• To create and manage wholesale customer accounts

• To process orders, payments, and deliveries

• To communicate order confirmations, invoices, and updates

• To provide customer support

• To comply with legal, tax, and regulatory obligations

• To improve our website and services

• To send marketing communications (only where permitted by law)

4. Legal Basis for Processing

We rely on the following lawful bases:

• Contractual necessity – to fulfil wholesale orders

• Legal obligation – for accounting, VAT, and regulatory compliance

• Legitimate interests – to operate and improve our business

• Consent – for marketing communications where required

Sharing Your Data

We do not sell your personal data.

We may share data with trusted third parties, including Payment processors, Courier and delivery services, IT and website hosting providers, Legal or regulatory authorities where required by law etc.

All third parties are required to keep your data secure and confidential.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. However, no online system is completely secure.

Data Retention

We retain personal data only for as long as necessary to fulfil business and contractual purposes, as well as meeting legal, accounting, or regulatory requirements.

Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Be informed

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (where consent is used)

To exercise your rights, please contact us using the email address provided below.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.

Note: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

For any inquiries or queries, please contact: customerservice@jeelzo.com

We are here to help and support you, Happy Customer, Happy Us!